CrownPokies Casino Cookie Policy

At CrownPokies Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on crownpokies.com, and what choices you have regarding their use. By continuing to use our platform — whether through the crown pokies app, via the crownpokies login page, or simply browsing our site — you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. We use cookies to help our platform function correctly, to understand how visitors interact with our content, and to improve your overall experience. Cookies allow us to remember your preferences, keep you logged in securely, and provide you with relevant content when you return to our site.

In addition to cookies, we may also use similar tracking technologies such as web beacons, pixel tags, and local storage. Throughout this policy, we refer to all of these technologies collectively as "cookies" for the sake of simplicity.

Types of Cookies We Use

At CrownPokies, we use several categories of cookies, each serving a distinct and important purpose. Below is a breakdown of the types we employ:

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, core features — such as the crownpokies casino login process, account management, and secure payment processing — would not work. We do not require your consent to use strictly necessary cookies, as they are fundamental to operating our platform.

• Session management and user authentication during login
• Security features that protect your account from unauthorised access
• Shopping cart and deposit flow functionality
• Load balancing to ensure stable site performance

Performance and Analytics Cookies

We use performance cookies to understand how players interact with our website. These cookies collect anonymised information about page visits, time spent on pages, and any errors you may encounter. At CrownPokies Casino, this data helps us continuously improve the experience for every visitor — from those exploring our game library for the first time to loyal members accessing the crown pokies login daily.

• Tracking which pages are visited most frequently
• Measuring load times and identifying performance issues
• Analysing user flow through our registration and deposit processes
• Collecting aggregated data to guide future development decisions

Functional Cookies

Our CrownPokies platform uses functional cookies to remember your preferences and provide a personalised experience. These cookies allow us to tailor the site to your needs — for example, remembering your preferred language (we support English natively, with additional languages available through our integrated translator), your currency selection from options such as EUR, USD, AUD, BTC, and ETH, and your display preferences.

• Storing language and currency preferences
• Remembering your login details for convenience (where permitted)
• Saving your chosen game filters and lobby layout
• Personalising promotional content such as crownpokies bonus offers

Marketing and Targeting Cookies

We and our trusted third-party partners may use marketing cookies to deliver relevant advertising and promotional communications. These cookies track your browsing activity across websites to help us show you offers that are relevant to your interests — including crownpokies casino bonus promotions, welcome pack details, and seasonal campaigns such as our Weekend Reload or Birthday Bonus.

• Delivering targeted advertisements based on your browsing behaviour
• Measuring the effectiveness of our marketing campaigns
• Limiting how often you see the same advertisement
• Sharing data with our advertising partners for retargeting purposes

Third-Party Cookies

Some cookies on our platform are set by third-party service providers we work with. At CrownPokies Casino, our game content is supplied by leading providers such as NetEnt, Play'n GO, Pragmatic Play, BGaming, Booongo, and others — some of whom may set their own cookies when you access their games. Additionally, analytics and advertising partners may place cookies on your device when you interact with content on crownpokies.com.

We do not control third-party cookies directly. We recommend reviewing the privacy and cookie policies of each relevant third party to understand how they collect and process your data.

How Long Do Cookies Last?

The duration of a cookie depends on its type. We use both session cookies and persistent cookies:

• Session cookies — These are temporary and expire when you close your browser. We use them primarily during active crownpokies casino login sessions and gameplay.
• Persistent cookies — These remain on your device for a set period (typically between 30 days and 2 years), or until you delete them manually. We use these for remembering preferences and supporting marketing activities.

Managing Your Cookie Preferences

You have the right to control which cookies we place on your device, with the exception of strictly necessary cookies. When you first visit our CrownPokies platform, you will be presented with a cookie consent banner that allows you to accept, decline, or customise your preferences by category.

In addition to our on-site controls, you may manage cookies through your browser settings. Most modern browsers allow you to:

• View cookies that have been set on your device
• Delete existing cookies at any time
• Block all cookies or cookies from specific websites
• Set preferences for cookies before they are placed

Please note that disabling certain cookies may affect the functionality of our site. For example, blocking functional cookies may prevent you from staying logged in via the crownpokies app or accessing personalised content. Blocking strictly necessary cookies may prevent the website from operating at all.

For guidance on managing cookies in your specific browser, please refer to the browser's official documentation or help centre.

Cookies and Responsible Gaming

We at CrownPokies take responsible gaming seriously. Some of the cookies we use help us monitor gameplay behaviour and identify patterns that may indicate problem gambling. This allows us to provide timely support, apply account restrictions where appropriate, and fulfil our obligations under the E-gaming licence No. 0000002 issued to Novatrix SRL by the Tobique Gaming Commission.

Updates to This Cookie Policy

Our CrownPokies Casino cookie practices may evolve over time as we introduce new features, technologies, or comply with updated legal requirements. When we make significant changes to this policy, we will notify you through a prominent notice on our website or via email to the address associated with your account. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or how we handle your data, we are here to help. You can reach our support team — available 24/7 — through the following channels:

• Email: [email protected]
• Live Chat: Available directly on crownpokies.com at any time

At Crown Pokies Casino, we are dedicated to protecting your privacy and ensuring that your experience on our platform is safe, transparent, and enjoyable. Your trust matters to us, and we are committed to handling all data — including cookie-related data — with the highest standards of care.