About CrownPokies Casino – Our Story

Who We Are

CrownPokies is owned and operated by Novatrix SRL, a company incorporated under the laws of Costa Rica (registration number 3-102-893958), with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We operate under E-gaming License No. 0000002, issued by the Tobique Gaming Commission — a respected regulatory authority that holds us to strict standards of fairness, transparency, and player protection.

At Crown Pokies, we take our licensing obligations seriously. Every game we offer is tested for fairness, every transaction we process is secured with advanced encryption, and every piece of player data we hold is protected. You can play with complete peace of mind knowing that our platform is built on integrity.

Our Game Library

Here at CrownPokies, we're proud to offer one of the most diverse and exciting collections of online casino games you'll find anywhere. Our portfolio spans thousands of titles across every major category, powered by some of the industry's most trusted software providers.

Software Providers We Work With

• NetEnt
• Play'n GO
• Pragmatic Play
• BGaming
• Booongo
• Playson
• Amatic
• Mascot
• Netgame
• And many more top-tier studios

Game Categories You'll Enjoy

• Slots & Pokies
• Video Poker
• Roulette
• Card Games
• Live Casino
• Poker Games
• Craps
• Crash Games
• Fishing Games
• Lottery

Our Crown Pokies live casino section deserves a special mention. We stream real-time table games with professional dealers directly to your screen, giving you the authentic atmosphere of a land-based casino from the comfort of your home. From live blackjack and roulette to game shows and baccarat, our live lobby has something thrilling for every type of player.

Our Welcome Package

At CrownPokies, we believe your first experience with us should be truly memorable. That's why we've crafted a five-stage welcome package designed to reward you generously across your first five deposits. For a full breakdown of all current offers, visit our CrownPokies bonus page.

1. First Deposit: 100% bonus up to €1,000 + 100 Free Spins (25 per day for 4 days)
2. Second Deposit: 50% bonus up to €1,000 + 100 Free Spins
3. Third Deposit: 75% bonus up to €1,000 + 100 Free Spins
4. Fourth Deposit: 50% bonus up to €1,000 + 100 Free Spins
5. Fifth Deposit: 100% bonus up to €1,000 + 100 Free Spins

All welcome bonuses carry a 35x wagering requirement with a minimum qualifying deposit of just €20. No bonus code is needed — we apply the offer automatically so you can focus on playing, not on paperwork.

Ongoing Promotions for Our Players

We don't stop rewarding you after your welcome package. At Crown Pokies, we run a series of recurring promotions to keep things exciting week after week:

• Tuesday Free Spins: Deposit and unlock free spins on top titles including Elvis Frog TrueWays and Bonanza Billion using promo codes FS50, FS80, or FS150.
• Weekend Reload: Every Saturday and Sunday, enjoy a 50% reload bonus up to €500 using code WEEKEND.
• Birthday Bonus: We celebrate your special day with a 100% bonus up to €500 plus 30 Free Spins on Fruit Disco MEGASTACKS — sent directly to your email.

Our CrownPokies VIP Club takes loyalty to another level. As a VIP member, you unlock elevated withdrawal limits, exclusive bonuses, dedicated account management, and a host of other benefits tailored to our most devoted players.

Our Banking Options

We at Crown Pokies understand that flexible, fast, and secure banking is non-negotiable. That's why we support a wide range of payment methods across both fiat currencies and cryptocurrencies.

Supported Currencies

Deposit & Withdrawal Limits

Payout Speed

Our CrownPokies team processes withdrawals around the clock, every day of the week — including weekends. Here's what you can expect:

• E-wallets: 0–1 hour
• Cryptocurrency: 0–1 hour
• Credit/Debit Cards: 1 hour – 5 business days
• Bank Transfer: 1 hour – 7 business days

Standard weekly withdrawal limits are set at €3,000 (or equivalent), with a monthly cap of €15,000. For our Crown Pokies VIP members, weekly limits rise to €5,000 and monthly limits to €20,000. Exceptional cases for our most loyal players may be considered on an individual basis.

Our Customer Support

We at CrownPokies are committed to making sure you always have someone to turn to. Our support team is available 24 hours a day, 7 days a week, ready to assist with anything from account questions to bonus clarifications and technical issues.

• Live Chat: Available 24/7 directly on our website
• Email: [email protected]
• Languages: English natively, plus support via integrated translation in Hungarian, Greek, Danish, Spanish, Italian, Latvian, Lithuanian, German, Dutch, Polish, Portuguese, Romanian, French, Finnish, Swedish, Croatian, Czech, and more